All sales are final. Please contact us at if you have any questions/concerns prior to purchase.


Each handmade doll ships priority (tracking and insurance included) within the U.S. for an additional $10 at checkout.

*For further protection we recommend Signature confirmation! However, signature confirmation is optional and an additional $2.45. If you would like this option you may add Signature confirmation to your cart via the Signature Confirmation listing.

*Please confirm your address before you check out as you may incur reshipping costs if your package is returned to us.

Items listed on our website are ready to ship in 5-7 business days of purchase. *Please note : during holiday months (November/December) in stock items ship within 7-10 business days.

Business hours are Monday through Friday 9-5p PST.

Custom orders are ready to ship in 7-10 business days of purchase. Please refer to "ORDER A CUSTOM DOLL" for instructions and email us at

*Please contact us if you would like your custom order shipped in 5 business days. Expedited shipping is available for an additional $25 USD rush fee per doll, which will be added to you custom listing.